Prioritizing Essential Productivity for Users
The integration of AI in office settings marks the beginning of a symbiotic relationship between digital systems and human capabilities. Today’s users, whether individual or enterprise clients, seek AI solutions that seamlessly integrate into their workflows, providing targeted and efficient collaboration across various office tasks.
Consider document handling: Traditional methods of writing, editing, and proofreading are time-consuming and require substantial effort. AI writing assistants can now generate content outlines from basic information and requirements, filling in paragraphs with contextual relevance. This makes the writing process more efficient, freeing up human capital for more strategic endeavors. The ability to rapidly prototype and iterate on content ideas significantly accelerates project timelines.
AI excels even in challenging tasks.
For instance, a large law firm found contract review to be a daunting and time-intensive process. Lawyers had to meticulously review each word and clause, which was both exhausting and prone to errors. A senior lawyer might spend about eight hours on a 100-page complex commercial contract, with an error rate of approximately 10%. This not only impacted efficiency but also increased the risk of costly oversights.
By implementing an AI system, the firm revolutionized its contract review process. The AI system quickly analyzes contract content, identifies potential issues, and provides modification suggestions. The review time for the same 100-page contract was reduced to one hour, with an error rate decreased by 90%. This improvement allows the law firm to handle more cases and significantly increase its profitability, enabling them to scale their operations and compete more effectively in the market. Furthermore, it frees up lawyers to focus on higher-level strategic tasks that require human judgment and expertise.
Many similar cases demonstrate the value of AI in enhancing productivity and efficiency across various industries. From automating data entry to streamlining customer service interactions, AI is proving its worth as a versatile and indispensable tool.
AI’s success in the office environment stems from its proven ability to provide users with tangible benefits, such as convenience, reliability, and effectiveness.
While innovative technologies are exciting, users prioritize solutions that deliver concrete productivity gains and address practical challenges. The focus should be on how AI can solve real-world problems and make people’s lives easier, rather than just showcasing its technical capabilities.
Kingsoft Office is a leading provider of AI-driven solutions in this area, consistently striving to bridge the gap between technological innovation and practical application. The company is committed to developing AI tools that are not only cutting-edge but also user-friendly and accessible to a wide range of users.
In 2024, Kingsoft Office reported revenue of 5.121 billion yuan, a 12.40% increase year-over-year. Net profit attributable to the parent company was 1.645 billion yuan, up 24.84% year-over-year, and the number of WPS paying users increased to 41.7 million, up 17.49% year-over-year. This strong financial performance is a testament to the company’s successful AI integration strategy and its ability to attract and retain users.
Despite slowing population growth and market saturation, Kingsoft Office has achieved impressive growth due to its AI-driven capabilities and its commitment to providing users with valuable tools. This demonstrates the power of innovation in overcoming market challenges and creating new opportunities for growth.
The Kingsoft Office Advantage
Kingsoft Office is dedicated to making AI accessible and useful, and is committed to overcoming implementation challenges. The company understands that simply having advanced technology is not enough; it must be deployed in a way that is easy to use and integrates seamlessly into existing workflows.
For individual users, the company offers practical features like AI writing assistant, AI reading assistant, and AI design assistant within the familiar WPS platform, enhancing user engagement and willingness to pay for premium features. These features are designed to empower users to be more creative, efficient, and productive in their daily tasks.
For example, WPS AI Writing Assistant helps users quickly generate accurate content when creating documents. Whether users are experienced or new, the system can understand their intent and output high-quality text in 0.5 seconds simply by entering a title. Users can also add reference materials to annotations with one click, which significantly lowers the barrier to entry for copywriting and content creation. This allows users to focus on the substance of their writing rather than getting bogged down in the technical aspects.
Kingsoft Office’s WPS 365 platform offers comprehensive AI-powered solutions for business users.
WPS 365 provides a unique combination of Office software, collaboration tools, and AI capabilities, facilitating rapid deployment across industries. This integrated approach allows businesses to leverage the power of AI without having to invest in separate, disjointed solutions.
WPS 365 adopts a steady and pragmatic approach, leveraging the latest technological advancements to enhance existing workflows. This approach aims to provide users with superior solutions that improve efficiency and effectiveness, rather than attempting to disrupt established processes. The focus is on making AI a seamless and intuitive part of the user experience.
WPS 365 includes three core modules: AI Hub (Intelligent Base), AI Docs (Intelligent Document Library), and Copilot Pro (Enterprise Wisdom Assistant). These modules work together to provide a comprehensive suite of AI-powered tools for businesses.
AI Hub integrates leading domestic large language models, including DeepSeek, MiniMax, Zhipu AI, Wenxin Yiyan, Tongyi, and Shangtang. This integration allows users to flexibly utilize these models without leaving the platform, giving them access to a wide range of AI capabilities within a single, unified environment. The ability to choose from multiple models allows users to tailor their AI experience to their specific needs and preferences.
As of the end of 2024, WPS Office had 632 million monthly active devices worldwide, a record high. The number of daily active devices for WPS Office PC version in China exceeded 100 million. This widespread adoption is a testament to the value and effectiveness of Kingsoft Office’s products and services.
Kingsoft Office products are already integrated into many companies’ daily operations, demonstrating their reliability and suitability for enterprise-level use. The company has a proven track record of delivering high-quality solutions that meet the needs of businesses of all sizes.
To date, individual users of Kingsoft Office have accumulated 260 billion cloud documents, creating a vast repository of knowledge and data.
These resources and capabilities provide a knowledge base for WPS 365’s integrated document, collaboration, and AI features. This creates a virtuous cycle where users can accumulate and reuse knowledge, leading to continuous improvement and enhanced productivity. The system learns from user interactions and adapts to their specific needs, becoming more effective over time.
Kingsoft Office Vice President Wu Qingyun stated that WPS 365 can improve business efficiency and break down application and knowledge barriers by seamlessly integrating AI. This integration allows businesses to unlock the full potential of their data and knowledge, leading to better decision-making and improved outcomes.
Many businesses are adopting WPS 365 as a key tool for enhancing their operations.
Zhonglv Xunke has partnered with WPS 365 to create an AI-powered smart office platform with intelligent meeting solutions that cover every stage of the meeting process, including one-click meeting setup, real-time collaborative screen sharing, and automatic meeting minutes generation. The “AI Comrade” super assistant summarizes information, extracts documents, and tracks tasks, making work more efficient and convenient. This platform streamlines meeting workflows and frees up employees to focus on more strategic tasks.
Beijing Tongren Hospital, affiliated with Capital Medical University, uses a customized WPS 365 solution to solve communication and knowledge management problems, enabling intelligent internal training. By efficiently collecting and integrating diagnostic data with WPS 365, the hospital can provide real-time BI dashboards to support management decisions. This solution helps the hospital improve its operational efficiency and deliver better patient care.
WPS 365 has also entered the education sector, where its educational version provides digital tools for intelligent coordination of school activities, real-time aggregation of registration data, and automatic tracking of task nodes, freeing users from manual “Excel” tasks. This allows educators to focus on teaching and student development rather than administrative tasks.
WPS AI reached 19.68 million monthly active users in 2024, and WPS 365 was featured as a separate category in the financial report for the first time, generating 437 million yuan in revenue, up 149% year-over-year. It has become a new growth driver for Kingsoft Office. This significant growth demonstrates the increasing demand for AI-powered office solutions and the success of Kingsoft Office’s strategy.
Kingsoft Office noted during an investor survey that the nearly 20 million WPS AI paying users were acquired with almost no active promotion. This organic growth is a testament to the value and appeal of the product itself.
By letting the product speak for itself, Kingsoft Office has established a new model for AI + office solutions, focusing on delivering tangible benefits to users rather than relying on aggressive marketing tactics.
The Future of AI + Office: More Possibilities, Greater Value
According to a recent Gartner report, over 60% of companies worldwide have embedded AI into core office processes in 2024, saving employees an average of 30% of their time on repetitive tasks. This demonstrates the widespread adoption of AI in the workplace and its significant impact on productivity.
Gartner also predicts that over 80% of companies will use generative AI application programming interfaces (APIs) or models, or deploy applications supporting generative AI in relevant production environments, by 2026. This indicates that the trend towards AI adoption is only going to accelerate in the coming years.
We have entered an era where AI is reshaping the office environment and driving productivity improvements, transforming the way people work and collaborate.
The allure of cutting-edge technology lies in its ability to combine practical applications with aspirational goals, empowering individuals and organizations to achieve more than they ever thought possible.
As we enter the AI office era, we must ask: What more can WPS AI do? The possibilities are endless, and the potential for innovation is vast.
WPS AI has the potential to integrate deeply with various scenarios, not only in the Greater Bay Area, central state-owned enterprises, education, and healthcare, but also in food, energy, cosmetics, and many other industries. Its adaptability and specificity can enhance the efficiency of different professionals and increase the profitability of businesses. The key is to identify the specific needs and challenges of each industry and develop AI solutions that are tailored to those requirements.
Kingsoft Office Vice President Wang Dong compared enterprise-level AI applications in the office field to the L1, L2, and L3 stages of intelligent driving. This analogy provides a useful framework for understanding the evolution of AI in the workplace.
In the L1 stage, AI primarily focuses on basic intelligent services, including text generation, knowledge Q&A, information extraction, and content summarization. For example, in email writing scenarios, it can help with local corrections and refinements.
In the L2 stage, AI moves from “assisting execution” to “co-creation,” enabling human-machine collaboration and facilitating organizational capabilities. In this stage, AI becomes a “digital expert” that can work alongside employees to complete more complex tasks such as code writing, team collaboration, and image generation, unlocking greater commercial value. The focus shifts from simply automating tasks to empowering humans to be more creative and productive.
In the L3 stage, AI becomes “humanized,” continuously learning and accumulating professional knowledge in complex office environments, deeply understanding business needs, making multi-dimensional reasoning judgments, and dynamically adjusting execution methods. This represents the highest level of AI integration, where AI becomes an indispensable partner in the workplace.
This “teach-learn-test” loop reduces labor input and helps engineers achieve “unconscious learning” by continuously and accurately reinforcing knowledge, truly internalizing safety norms as professional instincts. This continuous learning process is essential for ensuring that AI systems remain relevant and effective over time.
Kingsoft Office is committed to a dual-wheel drive model of “high R&D investment + top talent” to support these explorations, ensuring that the company remains at the forefront of AI innovation.
In 2024, Kingsoft Office’s R&D expenses were 1.696 billion yuan, up 15.16% year-over-year. R&D expenses accounted for approximately 33% of revenue, far exceeding the industry average. R&D personnel accounted for 67% of employees, up 12.50% year-over-year. These figures demonstrate the company’s commitment to investing in innovation and attracting top talent.
Kingsoft Office is poised to become the “infrastructure” for enterprise-level AI applications in China, driving a qualitative change in the office model from “human-driven” to “AI-led” by consistently investing in R&D and improving the ecosystem. This transformation will reshape the way businesses operate and create new opportunities for growth and innovation.
This transformation is not only a victory for technology but also a reflection of a deeper understanding of user value. By focusing on the needs of its users and delivering solutions that are both innovative and practical, Kingsoft Office is paving the way for a more productive and efficient future.